{"id":470567,"date":"2025-08-13T05:33:02","date_gmt":"2025-08-13T05:33:02","guid":{"rendered":"https:\/\/catalinaop.com\/?page_id=470567"},"modified":"2026-03-13T12:47:48","modified_gmt":"2026-03-13T19:47:48","slug":"shipping","status":"publish","type":"page","link":"https:\/\/catalinaop.com\/shipping\/","title":{"rendered":"Shipping Information"},"content":{"rendered":"\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-center mb-8 has-background\" style=\"background-color:#e2f6ff\"><div class=\"wp-block-media-text__content\">\n<div class=\"wp-block-group\" style=\"padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\" style=\"font-size:36px;line-height:1.2\"><strong>Yes, we ship to all 50 states!<\/strong><\/p>\n<\/div><\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"792\" height=\"612\" src=\"https:\/\/catalinaop.com\/wp-content\/uploads\/2025\/08\/usa_blue.png\" alt=\"\" class=\"wp-image-470581 size-full\" srcset=\"https:\/\/catalinaop.com\/wp-content\/uploads\/2025\/08\/usa_blue.png 792w, https:\/\/catalinaop.com\/wp-content\/uploads\/2025\/08\/usa_blue-300x232.png 300w, https:\/\/catalinaop.com\/wp-content\/uploads\/2025\/08\/usa_blue-768x593.png 768w, https:\/\/catalinaop.com\/wp-content\/uploads\/2025\/08\/usa_blue-600x464.png 600w\" sizes=\"auto, (max-width: 792px) 100vw, 792px\" \/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading mb-4 text-[#27376C] has-large-font-size\">SHIPPING &amp; <strong>DELIVERY<\/strong> DATES<\/h2>\n\n\n\n<h3 class=\"wp-block-heading mb-4 has-medium-font-size\">CHEF QUALITY PREMIUM SEAFOOD&#8230;DELIVERED!<\/h3>\n\n\n\n<p class=\"mb-4 has-small-font-size wp-block-paragraph\"><strong>All orders have a $50 minimum.<\/strong><br><strong>Orders must be placed by 11AM PST for Next Day Delivery.<\/strong><\/p>\n\n\n\n<p class=\"mb-4 has-small-font-size wp-block-paragraph\">Eligible orders may choose Next Day Delivery or other advance date within our 3-day window.&nbsp;<strong>We recommend choosing a delivery date at least one day before you plan to enjoy your seafood.&nbsp;<\/strong>This is especially true if you are shipping frozen items, as it will allow you enough time to properly defrost them.<\/p>\n\n\n\n<p class=\"mb-4 has-small-font-size wp-block-paragraph\">We ship overnight to deliver on Tuesdays, Wednesdays, Thursdays, Fridays, and Saturdays*. We do not deliver on Sundays, Mondays, holidays, or the day following a holiday.<\/p>\n\n\n\n<p class=\"mb-4 has-small-font-size wp-block-paragraph\"><em>Please note that that many rural zip codes do not accept Saturday delivery. We will notify you if we are unable to complete your order due to this reason.<\/em><br><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading mt-8 mb-4 text-[#27376C] has-large-font-size\">SHIPPING RATES<\/h2>\n\n\n\n<p class=\"mb-4 wp-block-paragraph\"><strong>Within California \u2013 Free Shipping with $200 minimum order*&nbsp;<em>(Some suburbs are not included).<\/em><\/strong><br><\/p>\n\n\n\n<p class=\"mb-4 wp-block-paragraph\"><strong>All other US orders \u2013 Free Shipping with $300 minimum order*<\/strong><\/p>\n\n\n\n<p class=\"mb-4 wp-block-paragraph\"><strong>*Excludes Saturday delivery<\/strong><\/p>\n\n\n\n<p class=\"mb-4 wp-block-paragraph\"><strong>The following flat shipping rates will apply to orders that do not qualify for free shipping:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list pl-8\">\n<li class=\"mb-2 list-disc\"><strong>$15.00 \u2013 Southern California<\/strong><\/li>\n\n\n\n<li class=\"mb-2 list-disc\"><strong>$25.00 \u2013 Northern California<\/strong><\/li>\n\n\n\n<li class=\"mb-2 list-disc\"><strong>$50.00 \u2013 everywhere else (U.S.)<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"mt-8 mb-4 has-medium-font-size wp-block-paragraph\"><strong>Saturday Delivery<\/strong><\/p>\n\n\n\n<p class=\"mb-4 has-small-font-size wp-block-paragraph\"><strong>A $25 UPS surcharge will be added on any order that selects Saturday delivery.<\/strong><\/p>\n\n\n\n<p class=\"mb-4 has-small-font-size wp-block-paragraph\"><strong>Delivery Delays and Second Delivery Attempts<\/strong><br><\/p>\n\n\n\n<p class=\"mb-4 has-small-font-size wp-block-paragraph\">Due to such things as inclement weather affecting transit hubs or destination points, or challenges related to current events (such as the pandemic), UPS cannot guarantee a specific delivery time.\u00a0Some overnight shipments will be delivered earlier in the day while others may be delivered in the evening.<\/p>\n\n\n\n<p class=\"mb-4 has-small-font-size wp-block-paragraph\">If you require a signature or security check (i.e. gated entry) and are not present at time of delivery,\u00a0UPS may not make a second delivery attempt. Should your delivery be unsuccessful due to requirement of a signature, we will be unable to provide a refund.<\/p>\n\n\n\n<p class=\"mb-4 has-small-font-size wp-block-paragraph\">Be advised that any order over $500 requires a signature upon delivery. If you are unable to be present at the time of delivery, it is your responsibility to make alternate arrangements (i.e. make sure someone is home, have your shipment delivered to a neighbor, etc.).&nbsp;Should your delivery be unsuccessful due to requirement of a signature, we will be unable to provide a refund.<\/p>\n\n\n\n<h2 class=\"wp-block-heading mt-8 mb-4 text-[#27376C] has-large-font-size\">SHIPPING CARRIER INFORMATION<\/h2>\n\n\n\n<p class=\"mb-4 has-small-font-size wp-block-paragraph\"><strong>UPS Express Overnight Home Delivery Services (Southern CA residents, through Periship)<\/strong><\/p>\n\n\n\n<p class=\"mb-4 has-small-font-size wp-block-paragraph\"><strong>UPS Express Standard Overnight (USA residents, through PeriShip)<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading mt-8 mb-4 text-[#27376C] has-large-font-size\">SHIPPING LOCATIONS &amp; PACKAGING<\/h2>\n\n\n\n<h2 class=\"wp-block-heading mb-4 has-medium-font-size\">PROBLEMS WITH YOUR PACKAGE<\/h2>\n\n\n\n<p class=\"mb-4 has-small-font-size wp-block-paragraph\">Please refer to our&nbsp;<a href=\"https:\/\/catalinaop.com\/faqs\/#return\">return policy<\/a>. You may contact us&nbsp;<a href=\"https:\/\/catalinaop.com\/contact-us\/#.XqHAe8hKiUl\">here<\/a>. To help us process your inquiry, please provide any photos and allow 48 hours before follow-up.<br><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading mt-8 mb-4 text-[#27376C] has-large-font-size\">DELIVERY SPEED<\/h2>\n\n\n\n<p class=\"mb-4 has-small-font-size wp-block-paragraph\">We currently ship within the United States, including Alaska and Hawaii, and accept credit cards from the United States.<\/p>\n\n\n\n<p class=\"mb-4 has-small-font-size wp-block-paragraph\">Although we ship overnight to arrive next day, there may be weather events or shipping delays that are out of our control. For this reason, we pack our products in insulated packaging with gel ice and\/or dry ice to withstand 24-48 hours in transit (depending on the final destination).<\/p>\n\n\n\n<p class=\"mb-4 has-small-font-size wp-block-paragraph\">Our seafood is available for U.S. delivery Tuesday \u2013 Saturday. If you are unable to select a preferred delivery date at check out, it is either because it is outside of our three-day shipping window; is a Sunday, Monday or holiday; or your zip code does not qualify for Saturday delivery.<\/p>\n\n\n\n<p class=\"mb-4 has-small-font-size wp-block-paragraph\">The deadline to place an order for Next Day Delivery is 11 a.m. PST. Delivery will occur by 8 p.m. or earlier in most residential time zones. The delivery commitment for business addresses and rural areas is by 5 p.m.<\/p>\n\n\n\n<p class=\"mb-4 has-small-font-size wp-block-paragraph\">We will contact you if a specific product you ordered becomes out of stock, or if it comes to our attention that your order will not arrive as planned. You are able to request the specific day you wish to receive your order; however, we cannot control the time at which it arrives.<\/p>\n\n\n\n<p class=\"mb-4 has-medium-font-size wp-block-paragraph\"><strong>Please note that UPS Priority to certain rural locations is 8:00PM.<\/strong><\/p>\n\n\n\n<p class=\"mb-4 has-small-font-size wp-block-paragraph\"><strong>Please note that UPS and Catalina Offshore assume no liability for loss, damage, delay, mis-delivery or non-delivery due to causes beyond either party\u2019s reasonable control.<\/strong><br><br><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SHIPPING &amp; DELIVERY DATES CHEF QUALITY PREMIUM SEAFOOD&#8230;DELIVERED! All orders have a $50 minimum.Orders must be placed by 11AM PST for Next Day Delivery. Eligible orders may choose Next Day Delivery or other advance date within our 3-day window.&nbsp;We recommend choosing a delivery date at least one day before you plan to enjoy your seafood.&nbsp;This [&hellip;]<\/p>\n","protected":false},"author":15442,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-470567","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/catalinaop.com\/wp-json\/wp\/v2\/pages\/470567","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/catalinaop.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/catalinaop.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/catalinaop.com\/wp-json\/wp\/v2\/users\/15442"}],"replies":[{"embeddable":true,"href":"https:\/\/catalinaop.com\/wp-json\/wp\/v2\/comments?post=470567"}],"version-history":[{"count":21,"href":"https:\/\/catalinaop.com\/wp-json\/wp\/v2\/pages\/470567\/revisions"}],"predecessor-version":[{"id":472479,"href":"https:\/\/catalinaop.com\/wp-json\/wp\/v2\/pages\/470567\/revisions\/472479"}],"wp:attachment":[{"href":"https:\/\/catalinaop.com\/wp-json\/wp\/v2\/media?parent=470567"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}